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Mediterranean ferry booking center

 

Reviews, opinions and comments of Mr Ferry customers

Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.

AVERAGE RATING

4,81 / 5

Valutazione globale recensioni Traghettilines

Based on 40546 reviews

 

5
 
44920
4
 
5287
3
 
638
2
 
251
1
 
503
Pollice su recensioni 98% of our customers recommend our service to their friends.

Sally

April 2018

Very easy and fast way to book - 5 star service

John

April 2018

Easy to use, very convenient

Shelley

April 2018

Service was good but I was unable to pay for my first order for 9 people online and would like to be able to do that so we don't have to go to the ferry office to pick them up. Order# WT18D41901 I would like to pay for 9 people. I was able to pay for Order#WT18D40565 for 2 people. If you send me a link to pay with my credit card for the 9 people that would be great. Thank you

Misterferry replies:

Dear Customer, we inform you that you received the link to make the payment at the email address indicated in the file. For more information do not hesitate to contact us. Best regards, Ok ferry staff

Meredith

April 2018

Yes. It was very easy and prompt

Karlie

April 2018

put ferry fees on the timetable

Misterferry replies:

Dear Customer, we are glad for your Feedback, we ask to our customer to give a feedback in the way to understand and to offer a best service. Best regards The Staff of Ok-ferry

Sarah W

April 2018

Service easy to use and purchase tickets. All details come to the address given. Efficient.

Shernaz Dhond

April 2018

Excellent

Paivi

April 2018

Very easy to book online and clear instructions.

Stephen Creaturo

April 2018

Very easy to find locations and times. Ease of booking

James

April 2018

Very good service. An agent called me as I had made a mistake on my email id. She was professional and polite. Very happy.

Thomas

April 2018

Booked on line from Canada. The process was easy and quick, and our e tickets were sent to us immediately, with no issues. Will use this service again.

Rebecca

April 2018

Quick and easy and very clear. Perfect!!

Frank Roland Olah

April 2018

Should list sailing options in chrono;ogical order.

Joseph Hodara

April 2018

Excellent so far !

Raekyung

April 2018

thanks for your kind answer

Jessica

April 2018

Website was clear and easy to navigate.

Angelo

April 2018

Great website- very easy to use and excellent customer service. Got a reply to my question promptly. Thank you!

Gina Paola

April 2018

it was very easy to do the ferry´s booking. thanks

William

April 2018

Effortless, and very prompt email delivery.

Susan

April 2018

It was very easy and quick booking. Thanks! I look forward to my trip there!

David Epstein

April 2018

Very easy to understand, and to order tickets.

Kelli

April 2018

Very fast, Very quick! Thank you so much!

Katherine

April 2018

Very easy booking process. Excellent communication from the company regarding the status of the reservation and ticket issuing.

Alden

April 2018

Very easy to book for my clients.

Wendy Appleton

April 2018

Very quick and efficient. Easy to understand. Received tickets within 5 minutes.

Ryan

April 2018

Online booking was easy and quick. We had confirmation within 5-6 hours. Would purchase again online.

Satish Sardesai

April 2018

VERY GOOD PROMPT SERVICE.

Carol Brown

April 2018

Easy to use website.

Jorge Da Costa Pimenta

April 2018

The purchase was very easy and the delivery occurred without problems

Ryan

April 2018

Fast, easy to read schedule and book fare... Payment was tickets were promptly processed.

Adrian

April 2018

Easy to use website

Peter

April 2018

Good service, although you need to indicate on the timetables or booking pages when it is possible to make bookings and when it is not.

Mary Dunn

April 2018

Effective and user friendly

Mark

April 2018

Easy and excellent booking service.

Jukka

April 2018

Booking process was easy and fluent.

Albert

April 2018

Excellent

Glyn

April 2018

Pleasant staff, easy to follow booking. Will use again.

Georges

April 2018

Very efficient booking service. Looking forward to our trip.

Ronald

April 2018

Very easy to book tickets. There was an issue with my card and one simple email cleared it up. Instructions have been simple and easy to follow.

Annamarie

April 2018

I have booked for 3 tickets from Minori to Capri. I only received to tickets from Minori to Amalfi. Booking number WT18D78827. I am not happy with the situation. Could you please rectify the problem. Thank you Annamarie Tucker

Misterferry replies:

Dear customer, we inform you that the ferry company needs on the ticket only one passenger name. There aren't problems to get on board. Best regard, the staff off Ok-Ferry

Roger Chancy

April 2018

I was impress by your excellent, reliable service and quick quick follow-up

Michael

April 2018

Thank you very much to the staff of Ok Ferry. Your website was very easy to navigate and use. I was a little worried about getting a confirmation for my journey on the ferry, and so I decided to write a quick email asking if you could please let me know as soon as possible. A reply email came very quickly including attachments. Thank you so very much for your great customer service.

Marty

April 2018

This website was very easy to use, and purchasing the tickets was also easy.

Anita

April 2018

I just wish we could receive the tickets online as well so that we didn't need to be at the port so early. I would think 1/2 hour prior would be sufficient. Otherwise everything went very smoothly online.

Misterferry replies:

Dear customer, unfortunately several naval companies did not entail the issue of an e- ticket ready for the embarcation, but a voucher that should be converted at the ticket office before the departure. The utility of buying a voucher on line is to make sure the availability of the choosen departure time and do not have a risk to not find a place for that departure once at port. thank you, Ok-Ferry staff

Christopher

April 2018

Very quick and easy process! Tickets were in my email within 5 minutes of booking.

Ronald Schwartz

April 2018

VERY smooth purchase and notification process. The only problem I had was my own fault. I appreciate getting text and email notified together.

Theresa

April 2018

This was a great service and very easy to use. Only one problem. I picked United Kingdom when I meant to pick United States. I have received the email and the tickets so all is good. However the phone number should be +1 (united states), not +44 847-977-6684. Thank you Theresa Berg

Misterferry replies:

Dear customer, we thank you for the review and we inform you that we have modified the country code of telephone number as your kind request. Best regards, ok-ferry staff

Lawrence

April 2018

Excellent service. Easy to use. Prompt email delivery of tickets

Lesage Patrick

April 2018

Réservation facile mais en retour il n'y a qu'un bon d'échange et non le ticket finalisé. Une 5ème étoile si le ticket finalisé permettant de ne pas passer par un guichet serait le bien venu.

Misterferry replies:

Cher Client,malheureusement, certaines compagnies maritimes ne fournissent pas un e-ticket valable pour l'embarquement, mais seulement un voucher à convertir à la billetterie du port avant le départ. Acheter les vouchers en ligne et payer leur frais de prévente signifie s'assurer une place sur le ferry, en évitant le risque de ne pas trouver de la disponibilité, en particulier pendant la haute saison. Bien cordialement, l'Equipe de Ok-Ferry

Paul

April 2018

It was very easy to book ferry tickets on this site. The prices were listed early in the process, but then when it came time to pick the actual departure time, the prices were not listed. But still it was pretty easy to use this site.