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Mediterranean ferry booking center

 

Reviews, opinions and comments of Mr Ferry customers

Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.

AVERAGE RATING

4,81 / 5

Valutazione globale recensioni Traghettilines

Based on 40532 reviews

 

5
 
44897
4
 
5285
3
 
637
2
 
251
1
 
503
Pollice su recensioni 98% of our customers recommend our service to their friends.

De Groes

February 2020

Eenvoudig in te vullen , ook geen onnodige info in te vullen. Graag van te voren, voor er geboekt is, de tijd om aanwezig te zijn bij de ferry aangeven, is toch 2 uur.

Romain

February 2020

pas de problème tout c'est bien deroule dans l'achat et la reservation sur votre site attendons avec impatience d'aller à Capri cordialement

Marcis

February 2020

I’ll definitely use this method of booking again in the future

Kathie

January 2020

Easy to use & I appreciate that even though the ferry service is in Italy, I was able to secure my tickets & directions were in English.

Ersoy

January 2020

Very easy,direct, reliable and efficient

Peter

January 2020

Easy and excellent service

Treg

January 2020

Easy website to use with competitive prices

Raffaello

January 2020

Simple and fast, immediate confirmation.

David

January 2020

Easy booking and payment

Zvika

January 2020

The service is fast and easy, clear and easy to use.

Kyungwoong Oh

January 2020

I didn't change the time of the ticket that I booked online, so almost 40 euros were discarded as no show. The Capri field staff (Caremar)told me, “Internet reservations must be canceled, changed and refunded by phone call.” 12:30, 13-Jan-2020.

Misterferry replies:

Dear Customer, we kindly invite you to send us an email to booking@ok-ferry.com to tell us exactly what happened in order to being provided with assistance, Best regards, the Staff of Traghettilines

Charlotte

January 2020

easy to use

Geoff

January 2020

Verry easy booking of our tickets to Capri with super fast email delivery of the same, we shall certainly use the service again when required.

Pasquale

January 2020

Easy website to use and good value for money.

Derek

January 2020

Fantastic website. Would definitely use again. Great prices

Sarah

January 2020

Very easy steps to book

Monica

January 2020

Went through no problem and decent price

Pierron

December 2019

I have traveled many times using OkFerry and have found their website very easy to use for my booking

Michelle

December 2019

Booking easy. Great price.

Jianhua

December 2019

First time for us to take a ferry. It was easier than I expected to book our tickets. Very happy with the online experience

Emily

December 2019

Quite simple and easy to navigate

Mikhail

December 2019

Helpful customer service and prompt responses

Haylee

December 2019

Good site to use. Very easy to navigate, response email was excellent

Brittany

December 2019

Nice easy online booking site. Thank you.

Janelly

December 2019

Very well managed quick and efficient

Jeongeun

November 2019

Quick and easy to use! Select times and dates of your crossing and the site will find the best matches for you.

Ziqian

November 2019

Very easy to use, the booking process was clear and hassle-free

Kamlesh

November 2019

Great service, very friendly staff & excellent value

Jasmine

November 2019

Website very easy to navigate, booked my ferry within 5 mins

Andreas

November 2019

No problems with the booking, it was straitforward and easy to follow

Anthony

November 2019

Quick and easy to book. Will definitely use it again

Andrew Hicks

November 2019

Very good service so far

Dale

October 2019

Fast and efficient service.

Rachel

October 2019

Simple, concise, easy! Thank you!!!

William Palmer

October 2019

Great way to travel between cities in Italy

Carol Andrews

October 2019

Easy to book and use electronic tickets.

Joseph

October 2019

Great experience. Will use the service again the next time we visit Naples.

Nicolaas

October 2019

Good, accurate and fast service

Kelvin

October 2019

Very easy to book and confirmation of tickets arrived by return Unfortunately our first ferry was cancelled due to weather. Applied for a refund on line and again confirmation received straight away and refund received promptly. Very efficient. Would recommend and would always use for my tickets

Gregory

October 2019

Booking was fast and easy. Works great on mobile phone brown it not so good on the IPad browser. Also the payment processor was confusing as the language changed to Spanish.

Alan Raimondi

October 2019

If it was canceled early, why did you allow tickets to be purchased?

Misterferry replies:

Dear Customer, we are sorry for the inconvenience but unfortunately the company after your purchase decided to close the races due to bad weather. Best Regards, The team of Traghettilines.

Deborah

October 2019

I was very pleased with how easy this was. I am putting this trip together very quickly and your response time was appreciated.

Will

October 2019

Very happy with on line efficiency. Good to have everything covered before our day to Capri and Sorrento via Naples. Smooth transaction

Gereald

September 2019

Great booking service, easy to use and tickets arrived by email in minutes

William

September 2019

Charging a 20% premium for on-line pre booking is scandalous! I only used your service because there was no other option.

Misterferry replies:

Dear Customer,thank you for your review and evaluation. Our booking charge is applied as compensation for dossier management. Ok-Ferry is a broker between ferry companies and consumers. This extra fee also allows us to guarantee the highest quality service 7 days a week. Kind regards, the Staff of Ok-Ferry

Jim

September 2019

Terrible. made a mistake on booking date and phoned immediately. They would not do anything. BEWARE. Make sure before you book. Because if you make a mistake. They will do NOTHING.

Miroslav Damnjanovic

September 2019

I need invoice

Kulveet

September 2019

When travelling hard to print tickets. Would prefer electronic copy. Thank you!

Rachel

September 2019

Very good - quick response with a query. Easy to book!

Geoff

September 2019

Fast and efficient system